Privacy Policy

Last updated:

GridWatchdog makes a device that tells you when the electricity at a location you own has gone out. This page explains exactly what we collect and why.

What the device sends us

That's the complete list. The device has no microphone, no camera, no location sensor, and no connection to your home network.

What you give us

How we use it

To send you power alerts, to show you your device's status, and to diagnose problems when you contact support. Nothing else.

What we never do

Who else touches your data

Two service providers, both only in service of the product:

How long we keep it

Device event history is kept for 90 days and then deleted automatically. Your account details are kept while you own an active device. Ask us to delete everything and we will, within 30 days.

Your choices

Security

Every device authenticates with its own cryptographic key. Messages are signed so they can't be forged or replayed. Admin systems are separately protected.

Children

GridWatchdog is a household product not directed at children, and we don't knowingly collect information from anyone under 13.

Changes

If this policy changes materially, we'll email active customers.

Contact

Questions or requests: support@gridwatchdog.com